FAQ: Alfred - Travel made easy
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How many languages does Alfred support?

Alfred currently supports 108 languages for text translation, 72 for speech translation and 8 for image translation.

Last updated: January 31, 2019 23:44

What are the servers Alfred are using for speech translation?

Alfred uses the servers of Windows, Google, Baidu, iFlytek, Nuance and aicloud to optimize its speech recognition capabilities.

Last updated: January 31, 2019 23:44

What types of bands are supported by Alfred?

Alfred supports LTE- FDD, LTE-TDD, WCDMA, TD-SCDMA and GSM. Further details are available in the specificification chart in the campaign content page.

Last updated: January 31, 2019 23:44

How many connections does the Alfred’s hotspot supports?

Alfred is capable of supporting up to 10 connections simultaneously.

Last updated: January 31, 2019 23:44

Does Alfred provides offline map features?

Yes, Alfred does offline map once you have been downloaded the map you needed.

Last updated: January 31, 2019 23:44

What are the OS languages of Alfred?

Currently, Alfred supports English, Chinese, Spanish, Japanese, Korean, Russian, Arabic, German and French.

Last updated: January 31, 2019 23:44

How do data plan works and how do you subscribe to them?

You’ll be able to navigate and select the data plan you want in your selected country through Alfred.

Last updated: January 31, 2019 23:44

How long does it takes to charge Alfred and how long can the battery run for?

It takes 2.5 hours for Alfred to be fully charged. Once it does, it can run continuously for 9 days (220 hours) when not connected to the internet and 2 and a half days (65 hours) when connected.

Last updated: January 31, 2019 23:44

What kind of warranty does Alfred offer?

We offer one-year warranty. The one year starts counting from the day you received our product.

Last updated: January 31, 2019 23:44

In what countries do the data service covers?

Our data service covers 80+ countries and regions, more details can be found here: https://travelwithalfred.com/price-list

Last updated: January 31, 2019 23:44

Can I use Alfred with other WiFi Hotspots or a physical SIM/Data SIM card?

Yes. you can use Alfred with other WiFi hotspots and there is a SIM card slot if you want to plug in your SIM card.

Last updated: January 31, 2019 23:44

Will there be offline translation?

Yes, Alfred does offer offline translation once you have downloaded the translate language you needed, but Alfred is designed to use with global SIM so you can basically stay online all the time.

Last updated: January 31, 2019 23:44

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
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